FAQs

Shopping with us is simple! Just browse our product pages, select your favorite items and add them to your cart. When you're ready, proceed to checkout and follow the easy steps to complete your purchase. If you have any questions during the process, our support team is happy to help at support@merrys.com.

We accept a variety of secure payment methods to ensure a smooth checkout experience. These include major credit/debit cards (Visa, MasterCard, American Express) and PayPal.

We process and ship all in-stock orders within 5 business days after your order is placed. Delivery typically takes 7 to 21 business days depending on your location and the shipping carrier.

We offer free standard shipping on all orders over $39.99. For orders under this amount, a flat-rate shipping fee of $4.99 will be applied at checkout.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a direct link. You can also click here to track your order by entering your tracking number on our website.

We can help with that! Please contact our customer service team at support@merrys.com as soon as possible. We can successfully cancel or modify your order if it has not yet been prepared for shipment.

We want you to be completely satisfied with your purchase. You may request a return within 30 days of receiving your item. The product must be unused, in its original packaging, and in resalable condition. For instructions, please email us at support@merrys.com.