We accept returns within 15 days of the receipt for most items in new condition.
Return & Refund Policy
- Item(s) must be returned unworn, undamaged and unused, with all tags attached and without any marks or signs of wear (ex. makeup marks, deodorant marks, etc.) to be eligible for return.
- For reasons of hygiene, the following items cannot be returned: bodysuits, lingerie, socks, underwear and other personal clothing.
- Please make sure to contact our customer service team first before you return the items. Any returned items without previous contact will not be accepted.
- If your purchase with coupon, we have the right not to refund the coupon you have used. Please use your coupons prudently.
- The original shipping fee is non-refundable.
Please take care when trying on your purchases and return them in the same condition you received them. Any return that does not meet our policy or exceeded the valid 30 days return period will not be accepted. If the return is not related to quality issues, shipping cost will be beard by customer.
For example: the below conditions are not related to quality issues.
- Loose threads, raw edges, thickness, touch, and color difference in monitor display do not constitute as quality issues;
- Returns due to dissatisfaction in style, color, and changes in personal reason do not constitute as quality issues;
- Damages due to use, wash, care, improper maintenance, self-repair, modifications, or other human factors do not constitute as quality issues;
- Defective goods that have been clearly indicated at the time of purchase do not constitute as quality issues and will not accepted for returns;
- There may be slight differences to different size with the same items due to individual design and style in items.
- The sizing chart and the customer service team can only offer recommendations before your purchase. Returns due to sizing issues do not constitute asquality issues.